Frequently Asked Questions

As soon as you decide upon the package that suits your needs/budget you will receive a Welcome email from AdGeeks. 

Inside the email you’ll receive a Project Brief and all the steps needed to get started.

Upon purchasing you should receive a welcome email titled ‘AdGeeks Confirmation of Purchase! Next Steps…’

• If you cannot see it in your Primary Inbox please check your Spam/Promotions Folders.
• Often it takes just a few minutes to hit your Inbox, but we suggest allowing up to 30 minutes. 

If you’ve checked your folders and waited up to 30minutes and you still don’t have your welcome email, then please drop our AdGeeks an email at adgeeks@wearepurpledog.co.uk letting us know which Industry & Package you purchased and we will get it sorted for you.

You will receive a Project Brief asking for the following information:

• Details about your products or services
• Details about the type of customers who would love your products or services
• Images or videos of your products or services
• The daily budget you want to set for your ad campaign(s)
• The link where people can buy your products or contact you in case of services
• When you want your ad campaign(s) to start
• When you want your ad campaign(s) to finish, if at all
• Access to your Facebook Ad Account
  (full instructions provided in a downloadable PDF in your email )

When purchasing a package from AdGeeks you will be required to complete a Project Brief Form. 

A Project Brief allows us to capture the details we need in order to fulfill your order – such as, the product/service you wish to promote, your ideal customer characteristics, images or videos to use in your Ad Campaign(s), links where you want to send people, etc. 

We recommend allowing at least 15 minutes to complete your Project Brief.

Yes. 

Upon receipt of your Project Brief one of our Ad Geeks will email you a personalised Google Drive Folder where you can easily upload the creatives you wish to use in your Ad Campaign(s).

Yes. You don’t need to write anything, we’ll take care of this for you. 

However, when it comes to completing your Project Brief, the more we know about your business and the service/product(s) you are promoting, the better we can craft the Ad Copy for your Ad Campaign(s). 

If there are details you absolutely want to include in your ads, or don’t want to include, you can let us know by adding this into the ‘Anything Else To Share’ section in the Project Brief.