LET US HELP YOU.
Customer acquisition costs have risen by almost 50% in the last 5 years.
Now more than ever it’s absolutely imperative to have a solid Customer Retention Growth Plan in place for the longevity of your DTC brand.
It’s easy to focus on customer acquisition and over-look what you already have – existing customers who are willing to buy more!
"GROWTH comes from more places than just acquisition"
WHO WE'VE HELPED.
Here’s just a few results of our DTC Clients.
PREMIUM WATER
Increase In Subscription Revenue from £0 to
£
0
k
within 12 months
WELLBEING BRAND
Retention & Subscription Strategies Took Our Client From 1.7 Repeat Orders To
0
Repeat Orders
within 12 months
MEAL PREP BRAND
Average Order Value Increased From $150 To
$
0
within 12 months
PREMIUM SNACKS
0
%
Increase in subscriptions which is now 50% of their revenue.
2.2x
On first-time purchasers (subscription is profitable from the very first sale)
VEGAN SUPPLEMENTS
0
%
Revenue
In 12 Months.
3x
Return on Ad Spend
(ROAS)
Let's generate results like this for you.
WHO WE ARE.
We’re a DTC Growth Agency specialising in Customer Retention
Since 2017 we have helped over 125 DTC brands.
Within 12mths we've driven over $24m in client revenue.
We've ran and SOLD our own ecommerce brand.
In-depth client Case Studies aveilable upon request.
HOW WE DO IT.
Data Analytics
Email Marketing
SMS
Paid Social
Subscription Services
Discount & Offers
Personas & Segmentation
Surprise & Delight
Influencers & UGC
Community Building
Partnerships & Collaborations
Brand & Product Roadmaps
WHY NOW?
Since iSO14 came into effect, the ecom landscape has changed significantly for DTC brands and now more than ever it’s important to have a solid Customer Retention strategy in place .
The average ecommerce store devotes more than 80% of their marketing budget to acquisition, forcing retention to take a back seat.
Here’s just a few statistic that highlight the importance of being customer retention focused.
of consumers say that it takes at least 5 purchases before they consider themselves to be loyal to your brand.
0
%
of your customers will most likely come back for another purchase with your brand if their previous experience was good.
0
%
of your customers are hoping that you interact with them more through offers and surprise gifts.
0
%
is the amount of revenue LOST in the US each year due to poor customer retention.
$
0
bn
Let Us Help You Generate More Revenue From Your Existing Customers.
Click below to discover how we can help you with your Customer Retention Growth Plan.
No strings attached.
