LET US HELP YOU.
Customer acquisition costs have risen by almost 50% in the last 5 years.
Now more than ever it’s absolutely imperative to have a solid Customer Retention Growth Plan in place for the longevity of your DTC brand.
It’s easy to focus on customer acquisition and over-look what you already have – existing customers who are willing to buy more!
"GROWTH comes from more places than just acquisition"
WHO WE'VE HELPED.
Here’s just a few results of our DTC Clients.
PREMIUM WATER
Increase In Subscription Revenue from £0 to
£
0
k
within 12 months
WELLBEING BRAND
Retention & Subscription Strategies Took Our Client From 1.7 Repeat Orders To
0
Repeat Orders
within 12 months
MEAL PREP BRAND
Average Order Value Increased From $150 To
$
0
within 12 months
PREMIUM SNACKS
0
%
Increase in subscriptions which is now 50% of their revenue.
2.2x
On first-time purchasers (subscription is profitable from the very first sale)
VEGAN SUPPLEMENTS
0
%
Revenue
In 12 Months.
3x
Return on Ad Spend
(ROAS)
Let's generate results like this for you.
WHO WE ARE.
We’re a DTC Growth Agency specialising in Customer Retention
Since 2017 we have helped over 125 DTC brands.
Within 12mths we've driven over $24m in client revenue.
We've ran and SOLD our own ecommerce brand.
In-depth client Case Studies aveilable upon request.
HOW WE DO IT.
Data Analytics
Email Marketing
SMS
Paid Social
Subscription Services
Discount & Offers
Personas & Segmentation
Surprise & Delight
Influencers & UGC
Community Building
Partnerships & Collaborations
Brand & Product Roadmaps
WHY NOW?
Since iSO14 came into effect, the ecom landscape has changed significantly for DTC brands and now more than ever it’s important to have a solid Customer Retention strategy in place .
The average ecommerce store devotes more than 80% of their marketing budget to acquisition, forcing retention to take a back seat.
Here’s just a few statistic that highlight the importance of being customer retention focused.
0
%
of consumers say that it takes at least 5 purchases before they consider themselves to be loyal to your brand.
0
%
of your customers will most likely come back for another purchase with your brand if their previous experience was good.
0
%
of your customers are hoping that you interact with them more through offers and surprise gifts.
$
0
bn
is the amount of revenue LOST in the US each year due to poor customer retention.
Let Us Help You Generate More Revenue From Your Existing Customers.
Click below to discover how we can help you with your Customer Retention Growth Plan.
No strings attached.
