Now more than ever it’s absolutely imperative to have a solid Customer Retention Growth Plan in place for the longevity of your DTC brand.
It’s easy to focus on customer acquisition and over-look what you already have – existing customers who are willing to buy more!
Here’s just a few results of our DTC Clients.
Increase In Subscription Revenue from £0 to
within 12 months
Retention & Subscription Strategies Took Our Client From 1.7 Repeat Orders To
Repeat Orders
within 12 months
Average Order Value Increased From $150 To
within 12 months
Increase in subscriptions which is now 50% of their revenue.
On first-time purchasers (subscription is profitable from the very first sale)
Revenue
In 12 Months.
Return on Ad Spend
(ROAS)
We’re a DTC Growth Agency specialising in Customer Retention
Since 2017 we have helped over 125 DTC brands.
Data Analytics
Email Marketing
SMS
Paid Social
Subscription Services
Discount & Offers
Personas & Segmentation
Surprise & Delight
Influencers & UGC
Community Building
Partnerships & Collaborations
Brand & Product Roadmaps
Since iSO14 came into effect, the ecom landscape has changed significantly for DTC brands and now more than ever it’s important to have a solid Customer Retention strategy in place .
The average ecommerce store devotes more than 80% of their marketing budget to acquisition, forcing retention to take a back seat.
Here’s just a few statistic that highlight the importance of being customer retention focused.
Click below to discover how we can help you with your Customer Retention Growth Plan.
No strings attached.